When I teach presentation training, one of participantsâ chief concerns is how to close the presentation.
Sales trainer Steve Waterhouse has a great tip for closing presentations; he calls it the âNegative Direct Questionâ closing technique. Once youâve reached the end of the presentation and most of the decision makerâs questions and concerns have been answered, ask, âIs there any reason we shouldnât go forward with this?â If the decision maker says, âNoâ–which means âYesâ–everyoneâs happy. You closed the deal.
If the decision maker says, âIâm not sure,â or âI want to think about it,â respond with, âMay I ask why?â or âMay I ask what you want to think about?â Once you get the response, you can begin to deal with overcoming the objection.
Waterhouseâs method is easy, and it works. Before your next presentation, practice asking a ânegative direct questionâ in a mirror a few times until you feel comfortable with it. Then give it a try.
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By Randy Siegel
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